Updated June 2025
Council | Location | Services | Council Pages | Service Unit Volunteers
COUNCIL
Regional Membership Manager – Support Service Unit and team
Jeanette Pelz
jpelz@girlscoutsgcnwi.org
224-207-9232
Volunteer Experience Specialist – Provides new volunteers with onboarding and additional training opportunities
Jody Zavorski
jzavorski@girlscoutsgcnwi.org
224-207-9262
Member Services Specialist – Girl placement, general questions, and support
Kathy Sherwin
ksherwin@girlscoutsgcnwi.org
630-544-5984
LOCATION
Vernon Hills Gathering Place
650 N Lakeview Parkway
Vernon Hills, IL 60061
855-456-8347
Vernon Hills Shop
855-456-8347 #6 (#4 for Customer Support)
SERVICES
Product Program (Fall & Cookie)
productprogram@girlscoutsgcnwi.org
855-456-8347 ext. 6722
Registration Helpline
855-456-8347, ext. 6720
reghelp@girlscoutsgcnwi.org
Customer Care
customercare@girlscoutsgcnwi.org
855-456-8347
Council Pages
- Customer Care: “Your one stop shop” to find additional information regarding training, camping, gathering places, room reservations, reserving event supplies, etc.
- Retail Shop: Shop online or store pickup.
Attending a Leader Meeting? Let the shop know and we will have your merchandise ready for pick-up at the meeting! - My GS: Direct Login to your member profile and VTK. Here is where you register for Girl Scouts. Don’t forget to assign your roles.
- Volunteer Toolkit (VTK): A digital tool to help you plan your Girl Scout year. Find resources to complete Journeys, badges, and awards. You can select a meeting-by-meeting year plan or customize your own. You can also use VTK to view your troop roster, send meeting reminders, and track meeting attendance. For VTK troubleshooting, click here. For VTK FAQ, click here.
- gsLearn: Volunteer Training offered online and face-to-face.
- At least one registered adult in a troop/group leadership role must complete the Girl Scout Welcome Session, complete required level membership role, and CPR/First Aid (if no certification) training before first troop meeting.
- At least one registered adult is required for outdoor training if troop is participating at a lodge, other secure facilities, or personal home. There are four modules that cover different facets of outdoor experience, see learning portal for additional information.
- It is required that adults in positions of troop/group leadership whose group will be changing grade levels participate in training for the new level.
- Troop Detail Survey: An online tool that matches interested girls and adult members to troops.
- Council Forms: Council’s forms and resources.
- Council Programs: Council’s own programs and events not affiliate with the Service Unit events and outings.
- Additional Council Resources
- New Version: Leaders Guide to Success
SERVICE UNIT VOLUNTEERS
The Service Unit Team is composed of volunteers from our areas. These individuals have donated their time to support our leaders. Please use the su402 emails listed below and allow 48 hours for responses.
If you have an urgent question, try our Facebook page. To join Facebook go to ServiceUnit402, you will be asked three questions to join.
Service Unit Volunteer Managers (SUVM)
SU Meetings, leader support and guidance
su402manager@gmail.com
Bank Accounts and Finance Manager
Cheryl Sinnott
su402finance@gmail.com
Product Program Team
SU Fall Product Packets: OPEN
SU Fall Product Delivery & Rewards: Sharmela
SU Cookie Manager: OPEN
SU Cookie Packets: OPEN
SU Delivery Coordinator: OPEN
SU Booth Site Coordinators: OPEN
SU Rewards Coordinator: OPEN
su402 Team
The su402 team is composed of volunteer members that have one or more troops of their own. The team coordinates and affiliate with communications (emails/Facebook/website), equipment rental, camporee, and events throughout the year for our community.
Cheryl, Holly, Kim, Lori, and Sharmela
District Delegates/Delegates-at-large
Two year position or until a successor is selected and assumes office. Our Service Unit is currently looking for girl or adult member to replace current delegates.
Not filled for 2024-25
Please reach out if you are interested!
Girl Representative
One year position
Not filled for 2025-26
Please reach out if you are interested!
National Delegates
Three year position
Leah B. (2020-2023, 2023-2026)
School Champions
A volunteer per school or school district to be the “key” contact person for council, service unit, schools, new troops and new volunteers especially for organizing school/scout events. If a volunteer has not come forward for a school location then the volunteers from the oldest troop at the school location will be selected.
*As a Service Unit we will not have a key person for the cookie manager. All elements for the cookie season is broken down by categories. If you have any issues or questions regarding digital cookies or eBudde please refer to Council’s Product Program at productprogram@girlscoutsgcnwi.org.
Service Unit 402 